At McClain County 9-1-1, we look for the same kinds of reliability in the service we provide to our county. To provide an even more reliable class of service, McClain County 9-1-1 has recently installed redundant high-speed Internet links in the Communications Center in Purcell. The primary link is a 6 Mbps connection, and the secondary link is a 3 Mbps connection. This will enable vital communications, such as remote monitoring of the system, lookup of license plate and warrant information, and on-demand auxillary mapping.
The additional Internet link represents only the latest effort by McClain County 9-1-1 to provide a more stable and reliable system. Already in place are redundant power backup systems, fallback servers, and a total of 6 incoming 9-1-1 trunk lines that can “fail over” to one another.
In addition, each calltaking computer workstation has a backup telephone in the event of the failure of all primary computer systems.
Our staff is constantly looking for additional ways to bring reliability and stability to our county 9-1-1 system, so that anyone calling, whether it is via a landline telephone, mobile phone, or even a computer-based phone, can be assured that someone will be able to send help quickly.