Do you know what goes into calling 9-1-1? How is a simple phone call able to connect to the proper emergency services?
Since our founding in 2000, the McClain County 9-1-1 Trust Authority’s goal has been to help provide the residents of McClain County with the highest quality emergency services possible by implementing an improved telecommunication infrastructure. Working together with Police, Fire, EMS, and Dispatch services, we provide and maintain ever-evolving location and communication technologies.
It is our responsibility to oversee many components that make calling 9-1-1 possible. From cell tower sites, to addressing and mapping, to the call taking software and hardware that dispatchers use; the 9-1-1 Trust Authority plays an essential role in keeping McClain County’s communities safe.
If there is an emergency call 9-1-1.
If you accidentally dial 9-1-1, please stay on the line and talk to a dispatcher. When dispatch receives an abandoned or hung-up 9-1-1 call, they attempt to re-establish contact with the caller. If they are unable to do that and have received an accurate location from the 9-1-1 system, they will send a deputy to the location to make sure everything is okay. Because of this policy, if you dial 9-1-1 mistakenly, please stay on the line until a dispatcher answers so that you can let them know a police response is not necessary.