Rural and tribal 911 centers face special challenges. They typically serve areas that are large geographically but less-densely populated than urban areas. Because it may take first responders longer to reach the scene of an emergency, call-takers in public safety answering points (PSAPs) serving rural areas may be required to stay on the phone longer with callers or provide more extensive emergency instruction to callers until help arrives. And in medical emergencies, hospitals are often farther away which results in extended transport times, making the ambulance unavailable for other calls in its response area – in areas that may have very limited coverage to begin with. The limited responder resources typical of rural areas can be more quickly overwhelmed in disasters or large-scale incidents. Rural agencies may lack the resources needed for technology upgrades, equipment and training. But supporting rural PSAPs is vitally important, particularly because it may take longer for help to arrive in rural areas, and the call-taker may make an even bigger difference in the outcome of an emergency situation. USDA Announces Funding to Improve 911 and Emergency Communications Services in Rural...Read More
Sometimes just being reliable makes you a star. Old Faithful is a champ at being on time and bringing in crowds to see its spectacular beauty and majesty. At McClain County 9-1-1, we look for the same kinds of reliability in the service we provide to our county. To provide an even more reliable class of service, McClain County 9-1-1 has recently installed redundant high-speed Internet links in the Communications Center in Purcell. The primary link is a 6 Mbps connection, and the secondary link is a 3 Mbps connection. This will enable vital communications, such as remote monitoring of the system, lookup of license plate and warrant information, and on-demand auxillary mapping. The additional Internet link represents only the latest effort by McClain County 9-1-1 to provide a more stable and reliable system. Already in place are redundant power backup systems, fallback servers, and a total of 6 incoming 9-1-1 trunk lines that can “fail over” to one another. In addition, each calltaking computer workstation has a backup telephone in the event of the failure of all primary computer systems. Our staff is constantly looking for additional ways to bring reliability and stability to our county 9-1-1 system, so that anyone calling, whether it is via a landline telephone, mobile phone, or even a computer-based phone, can be assured that someone will be able to send help...Read More
How are addresses assigned?
9-1-1 requires a road to be given a name if there are more than three residences, businesses, or industries accessing the same road, regardless of the length. Road names cannot be duplicated throughout the county, and will not be named for individuals in order to avoid confusion.
McClain County 9-1-1 assigns address for any property within the county limits of McClain County, as well as several of the smaller communities within the county. To determine whether you should contact 9-1-1 or another city for an address, please consult the “Addressing Map” <link to addressing map>.
Using 9-1-1 Appropriately — Since 9-1-1 was introduced in 1968 as a universal number for reaching emergency assistance, efforts to raise public awareness about 9-1-1 have been effective — sometimes too effective, according to some reports.
Because most people face emergency situations only rarely, they lack firsthand experience with 9-1-1. As a result, they may have unreasonable expectations about what will happen when they contact 9-1-1 for emergency assistance. Thus, many public safety answering points (PSAPs) follow protocols that reassure callers and guide them through a sequence of questions and instructions that help call-takers take charge of the situation and to quickly obtain information that is needed to dispatch the right responders to the right location.
McClain County 9-1-1 maintains the digital audio recording equipment that records radio traffic for 9-1-1 calls, and radio traffic for the County Sheriff, Rural Fire, City of Purcell, and City of Blanchard.
Audio recordings may be made available upon request; our office typically requests a 10-day lead time for providing recordings. A $25 fee is required to obtain audio recordings.